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Realty Logic CamSoft ION™
"No More Hourly Rates"

What Is CamSoft ION?

CamSoft ION™ is a new and unique way of managing your IT infrastructure, that combines the following services for one low fixed monthly price:

  • Monitoring Services
  • Security Services
  • Maintenance Services
  • Help Desk Services
  • Consulting Services

How Does It Work?

Over the years, computer users have become familiar with the "Hourly" rate for an IT expert. Businesses have been unable to budget for IT services due to unexpected outages, equipment failure, and employee turnover. As computer systems become a "utility service" for companies, they must be performed in clear and efficient manor, at an inexpensive price. You don't think about your cable or phone bill anymore, do you? It is a service you absolutely need, but only get concerned when it is down. This is what the industry considers a "Utility" service. With CamSoft ION™, our consultants are able to focus on more important technology issues, such as ROI, better business process, and efficient employees.

Less costly doesn't have to mean poor service. Today's tools allow us to manage our customer's infrastructures remotely, which brings a huge cost savings to our customers. CamSoft ION™ allows for 24/7 remote monitoring of your systems with 24/7 support. Scheduled and Emergency visits are included!

.... All for one low price!

Installation & Configuration

Assessment & Recommendations

Monitoring Services

24x7 Availability Monitoring & Alerting
Error & Event Log Monitoring
Drive Space Monitoring
Website Monitoring
Application & Database Monitoring
Asset Inventory

Security Services
24x7 Desktop/Server Monitoring
Network Firewall Monitoring
Microsoft Patch Management
Managed Antivirus and Antispyware
Security Administration

Maintenance Services
Backup Monitoring & Administration
Remote Server Administration
User Account Administration
Printer Management
Log File Maintenance

Help Desk Services
Phone & Email Support
Remote Control Support
Onsite Scheduled & Emergency Visits

Advanced Support Services
Guaranteed Response Times
Monthly Network Summary Reports
Quarterly Executive Report & Review
Annual Technology Plans
3rd Party Vendor/ISP Management
Firewall/VPN/Router Management
Asset Management
Disaster Recovery Planning
Assigned CTO w/Scheduled Calls
SQL Server Management

Offsite Backup Service (5+ Gigs)

 

For more information on CamSoftION™ solutions, please click here.

 

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Realty Logic

Microsoft Gold Certified Partner

 

 

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